Dear Customer,

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CooperVision has now completed the process of accepting claims for reimbursement of their contact lens multipurpose solution – Hy-Care® – and other brand variants of this product. We would like to thank customers for their patience, understanding and support throughout this process.

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We understand that there may still be questions or a need for customer support. For any enquiries, please contact Sedgwick, the partner-organisation conducting this product recall on behalf of CooperVision, by emailing CVrecall@sedgwick.com

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Best regards,

The CooperVision Recall team