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Dear Customer,

CooperVision has now completed the process of accepting claims for reimbursement of their contact lens multipurpose solution – Hy-Care® – and other brand variants of this product. We would like to thank customers for their patience, understanding and support throughout this process.

We understand that there may still be questions or a need for customer support. For any enquiries, please contact Sedgwick, the partner-organisation conducting this product recall on behalf of CooperVision, by emailing

Best regards,

The CooperVision Recall team

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